TERMS & CONDITIONS

Weeds Flower Studio

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Weeds Flower Studio website, as well as any purchases or services provided by us. By using our website, placing an order, or engaging with our services, you agree to be bound by these Terms.

2. Products & Availability

  • Flowers are natural and seasonal, which means exact colours, varieties, and arrangements may vary from images shown online.

  • Images on our website are for inspiration and reference only. While we do our best to match them, substitutions may occur depending on availability.

3. Ordering & Payment

  • By placing an order, you confirm that all details you provide are correct and that you are authorised to use the chosen payment method.

  • All prices are listed in AUD and include GST (if applicable).

  • We accept major credit/debit cards and online payment platforms as listed at checkout.

4. Collection & Delivery

  • Orders can be collected from our studio during opening hours.

  • Local delivery is available within specified suburbs—delivery fees apply and will be calculated at checkout.

  • We do not guarantee specific delivery times but will do our best to meet requested timeframes.

5. Returns & Refunds

  • Due to the perishable nature of flowers, we cannot accept returns or provide refunds if you simply change your mind.

  • If you are not satisfied with your flowers, please contact us within 24 hours of delivery/collection with photos and details. We will review the issue and, at our discretion, may offer a replacement or partial refund.

6. Events & Weddings

  • Bookings for weddings and events may require a deposit to secure your date. Deposits are non-refundable.

  • Final payment terms and cancellation policies will be outlined in your event agreement.

7. Intellectual Property

  • All content on the Weeds Flower Studio website, including text, images, logos, and designs, is owned or licensed by us.

  • You may not copy, reproduce, or distribute any content without our prior written consent.

8. Governing Law

These Terms are governed by the laws of Victoria, Australia.